OUR CONTACT INFORMATION:
By email:
sales@littleddesigns.com
By standard mail:
Little "D" Designs
6004 W. Salem School Road
Dunlap, IL 61525
By phone:
Beverly & Drake Taylor
(309) 243-9604 (between 9 a.m. and 6 p.m. central time zone)
SHIPPING & ORDERING INFORMATION:
Placing An Order
You can place an order with Little "D" Designs either by phone, by email, or right off the website. Simply add the item(s) using the "Add To Cart" button. When ready to check out use any of the "View Cart" buttons located on our website. Ordering online is easy and secure! All orders are SSL Encrypted to safeguard your bank card and personal information.
How Much Will The Shipping Cost Be?
A flat rate shipping charge of $2.95 to Continental U.S. addresses which includes insurance. We do not ship to international addresses at this time.
What Forms Of Payment Do We Accept?
We accept Visa, MasterCard, Discover, and Money Order. If you prefer to pay by check we will email you instructions or you can call us with your order at (309) 243-9604. Personal checks may take up to 2 weeks to clear the bank. We do not ship merchandise until your check has cleared.
NOTE - When using a credit/debit card we only ship to the "bank confirmed billing address" of the card. A confirmed address is the address where you receive your credit/debit card bill or statement. If payment is by check or money order we will ship to any address within the 50 United States that you specify.
How Soon Will I Receive My Order?
Orders generally ship within 3-5 business days of receiving your order (except special / custom orders or if you are paying by check). Mailing time usually averages 2-5 business days.
How Is My Order Shipped And Is It Insured?
We ship via the US Postal Service - Insured First Class. If you need an item faster, please let us know (shipping charges will apply).
Is My Personal Information Secure?
Our shopping cart is SSL Encrypted to safeguard your bank card and personal information.
What Is Your Return Policy?
All returns or exchanges require our authorization. You must notify us within 7 business days of delivery of your order (except during the holiday season Nov 15 - Jan 8) to initiate a return or exchange and receive a Return Authorization (RA). All returns for credit must be received by us within 10 business days of issuing you an RA otherwise no credit or refund will be honored. We do not accept returns on custom, special order or clearance items. There is 10% restocking fee on any item(s) returned for credit based on the actual amount originally charged for the item(s). Original shipping charges paid by you are not refundable. A handling charge of $2.95 will be deducted from any credit due to you if the original order qualified for free shipping. A copy of the original invoice should be included with the return. Any returned item should be packaged carefully and include all original packaging materials and tags. We suggest you return your item with an appropriate amount of insurance in the event of loss or damage. All items returned must be undamaged, unused, in the original packaging and include all parts and paperwork. All returns must be in the same condition as when we shipped it to you. Additional fees may be charged if we incur any time or expense to make your returned item saleable. No credit or refund will be given on returns without a valid Return Authorization.
What If There Is A Problem With My Order?
If for any reason we have a problem with your order we will contact you.
OUR COMMITMENT TO YOUR PRIVACY:
At Little "D" Designs your privacy is important to us. All information collected on our site is kept confidential and will not be shared or sold in any way.
To better protect your privacy the following notices explain the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
What Information Is Collected?
As part of the order process, the following information is collected from shoppers:
NAME - SHIPPING/BILLING ADDRESS - EMAIL ADDRESS - PHONE NUMBER - CREDIT/DEBIT CARD INFORMATION
How Is My Contact Information Used?
Information collected is used to fill your order, to contact you if there is a question, or to notify you of special offers from Little “D” Designs.
For additional questions please contact Little “D” Designs at (309) 243-9604 or sales@littleddesigns.com